Frequently Asked Questions

Everything you need to know about shopping with BOA.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.

Do you ship internationally?

Yes, BOA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

At BOA, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and transparent manufacturing processes across our collections.